Acceptable Use Policy

ACCEPTABLE USE POLICY

1. Overview

Synctify, Inc. (“the Company”) is committed to ensuring the proper and responsible use of its services and systems by all authorized customers and users. This Acceptable Use Policy (“AUP”) outlines the rules and guidelines for using the Company’s products, services, and infrastructure.

2. Purpose

• Compliance with applicable laws and regulations.
• The protection of customer data and Personally Identifiable Information (PII).
• The maintenance of service integrity and security.
• The prohibition of any activities that harm the Company’s reputation or services.

3. Scope

• This AUP applies to all customers, users, and third-party entities accessing or using Synctify’s services, systems, or infrastructure. All users are required to adhere to this policy and related Synctify policies.

4. Policy

1. Prohibited Activities
   • Customers and users are prohibited from using Synctify’s systems or services to: 1.1 Engage in any unlawful, fraudulent, or malicious activities, including:
     • Violating local, state, national, or international laws and regulations.
     • Committing fraud, identity theft, or impersonation.
   • Violate or infringe upon the intellectual property rights of Synctify, its partners, or third parties.
   • Transmit or store:
     • Malicious code, such as viruses, worms, or ransomware.
     • Content that is defamatory, obscene, abusive, harassing, or otherwise objectionable.
   • Attempt to:
     • Gain unauthorized access to Synctify’s systems, networks, or other user accounts.
     • Interfere with, disrupt, or harm the operation of Synctify’s services.
     • Reverse-engineer, decompile, or disassemble Synctify’s software or systems.
   • Circumvent data security measures, including:
     • Encrypting, anonymizing, or using obfuscation tools to mask prohibited activities.
     • Breaching or bypassing firewalls or access control mechanisms.
2. Data Protection
   • Customers and users must:
     • Ensure PII is accessed, stored, processed, and shared in compliance with Synctify’s Data Protection Policy, local privacy laws, and applicable regulations.
     • Retain PII no longer than necessary and securely delete it in compliance with Synctify’s retention policies.
   • Customers and users must not:
     • Share PII with unauthorized third parties.
     • Store PII in unsecured locations or personal devices.
3. Access and Authentication
   • Users must:
     • Use unique and secure passwords that comply with Synctify’s Identification and Authentication Policy.
     • Employ multi-factor authentication where required.
   • Users must not:
     • Share access credentials with unauthorized individuals.
     • Attempt to access data or systems for which they lack proper authorization.
4. Monitoring and Logging
   • Synctify reserves the right to:
     • Monitor user activity to ensure compliance with this AUP and related policies.
     • Maintain access and activity logs in compliance with Synctify’s Logging and Monitoring Policy.

5. Reporting Violations

Users are required to report any known or suspected violations of this AUP to Synctify’s security team at security@synctify.net. Violations may also be reported anonymously through Synctify’s secure reporting channels.

6. Enforcement

Synctify reserves the right to:

• Investigate potential violations of this policy.
• Suspend or terminate access to services for violations of this AUP.
• Take legal or disciplinary action as necessary, including reporting violations to regulatory authorities.

7. Acknowledgment

• By using Synctify’s services, customers and users acknowledge that they have read, understood, and agree to comply with this Acceptable Use Policy.

8 Contact Information

If you have any questions or concerns regarding these Terms, please contact us at legal@synctify.net.