Absolutely. Synctify’s OMS provides real-time order tracking across all connected platforms, allowing you to monitor every stage of fulfillment—from order placement to shipping and delivery—within one centralized dashboard.
Yes. If you receive B2B or offline orders, you can easily create and manage orders manually in the Synctify dashboard, ensuring all your operations—online and offline—run through one centralized system.
Yes. Synctify automates the sending of order acknowledgments (855), advance ship notices (856), and other key fulfillment documents based on the integration method: API-integrated platforms like Wayfair, Walmart Marketplace, Amazon Seller Central, and Shopify support automatic processing of order acknowledgments and fulfillment updates through real-time API calls. EDI-integrated platforms such as The Home Depot, Lowe’s, … Read more
Yes. Synctify helps you manage order exceptions and cancellations efficiently. For selected platforms that support it—such as Amazon, Wayfair—we offer automated order cancellation workflows that notify the platform and update the status automatically. This saves time and helps prevent penalties for unprocessed or late-canceled orders. Contact us to learn which platforms currently support automated cancellations.
Yes. Our smart order routing feature automatically assigns orders to the optimal fulfillment center based on factors like inventory levels, warehouse proximity, and platform-specific rules—ensuring timely, cost-effective shipping.
Synctify strictly adheres to industry standards and data protection mechanisms. All client data are securely stored and encrypted at rest using the latest version of AES-265 encryption algorithm, in compliance with applicable U.S. Federal Cybersecurity and Data Privacy Laws, the European Union’s General Data Protection Regulation (GDPR), and the Data Protection Policies and Acceptable Use … Read more
Yes. Our OMS includes powerful order reporting and performance analytics tools. You can generate and export detailed reports to track fulfillment rates, order delays, top-performing SKUs, and more—helping you make data-driven decisions and improve operational efficiency.
Yes. Synctify is designed for scalability. Whether you’re processing hundreds or thousands of orders daily, our cloud-based system ensures fast, reliable performance to support high-volume order workflows with ease.
Yes, Synctify is built to manage orders from multiple sales channels. Whether you’re selling on Amazon, Walmart, Wayfair, Shopify, or other platforms, our multi-channel order management system lets you view, process, and fulfill orders from a unified interface—reducing manual work and operational errors.